Deposit Policy
Effective October 1, 2026, we are implementing a new deposit policy to ensure the reliability and continuity of our scheduled transportation services.
Deposit Requirement
All transportation services with a quoted price over $60 require a 20% non-refundable deposit. This policy is designed to secure your scheduled time block and protect our business from last-minute cancellations.
Deposit Purpose
The deposit reserves your time slot and helps maintain the continuity of our service. It is a small investment to ensure you receive the dependable, scheduled ride you expect from Tracy Transport LLC.
Deposit Management
Deposits are managed through our customer app. You can review your quote, accept the pricing, and make the payment directly within the app. Once your ride is completed, the deposit will be applied to your account balance or refunded, depending on the terms of your specific booking.
Our Cancellation Policy
Effective October 1, 2026, all transportation services with a quoted price over $60 require a 20% non-refundable deposit. This deposit reserves your time block and helps protect our business from last-minute cancellations. For more details, please visit our full policies page.